Business Support Specialist

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Job Details



Job Type

Full time

Closing Date



This qualification is suitable for anyone who works in the HR field, aspiring to study the field of HR.

Business Support Specialist

Our client operating in sales, marketing and the distribution of globally renowned branded food and grocery products, are seeking to recruit a Business Support Specialist to support their ICT department.


The ideal candidate will be responsible for:

  • Being the first line of support for queries related to ERP, sales order platform as well as business intelligence platform;
  • Vetting of profiles in terms of inventory, customers, and vendor modules;
  • Continuously cleanse system data to ensure a standard way of inputting information;
  • Maintaining and upkeeping of system configuration across all platforms;
  • Documenting and upkeeping of company system-related SOPs;
  • Leading procedural training pertaining to company systems;
  • Monitoring and maintaining of ERP automation;
  • Escalating technical issues to the correct channel accordingly;
  • Assisting with the implementation of new solutions; and,
  • Assisting with the development of common organisational reports.


The ideal candidate will have:

  • Minimum 2 years of experience in a similar role;
  • MQF Level 6 qualification in Business or IT field;
  • Knowledge of SQL;
  • Proficiency in Microsoft Office applications; and,
  • Fluent communication in both written and spoken English.


The candidate must demonstrate strong interpersonal skills, adaptability, and a proactive mindset, with the ability to navigate complex business environments effectively.


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