Customer Service Agent

Customer Service Agent

Our client forms part of a group of companies that operate within the insurance sector. They are currently seeking to recruit a Customer Service Agent to join their growing team.

 

Key duties:

• Providing first-line customer support;
• Handling incoming calls and emails with quality and efficiency;
• Working closely with other internal departments, resolving customer queries; and,
• Preparing forms and other documentation to be sent out to clients.

 

The ideal candidate will:

• Have at least one year of experience within a similar role and/or industry;
• Possess excellent written and spoken communication skills in the English Language;
• Have sound knowledge of Microsoft applications.

 

The chosen candidate must possess excellent team player and problem solving skills, paired with a customer-oriented approach.

 

The information requested during registration is necessary for misco to match both candidate and employer expectations. Upon expiration of the closing date misco will be informing candidates of the Company’s identity prior to forwarding any applications. By applying for this position, you are accepting misco Privacy Policy & Terms and Conditions: https://miscomalta.com/privacy-policy/