Front Office Supervisor
Our client, NSTS, a long-established English Language school, is currently seeking to recruit a Front Office Supervisor to join their team at their Residences.
Whilst reporting to the General Manager, the selected candidate will be responsible for:
- Managing the bookings at the Residences to maximise revenue;
- Delivering outstanding customer relations;
- Maintaining effective communication within the department;
- Achieving objectives and targets;
- Responding and resolving any queries in a friendly and efficient manner;
- Fulfilling all guests’ needs and requirements.
The ideal candidate will:
- Have previous experience in a front office department in tourist accommodation;
- Possess excellent communication skills in English.
- Be IT proficient;
- Have excellent organisation skills; and,
- Have good customer orientation skills.