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IT Systems Support Engineer


Job Type:

Closing Date:






Job Type:

Closing Date:


Full time



IT Systems Support Engineer

PG Group, a reputable investment company that owns Pama, Pavi, Zara and Zara Home, are seeking to recruit an IT Systems Support Engineer.

The chosen candidate will form part of the IT Support Team and shall be providing second level support to the entire organisation, whilst reporting to the Head of IT.

Key duties:

  • Installing, maintaining, and supporting IT Infrastructure technologies, including Windows Servers, Virtualisation Platforms, Storage Systems and Networks;
  • Installing, maintaining, and supporting security products, such as endpoint security, endpoint encryption, firewalls, intrusion detection systems and intrusion prevention systems;
  • Providing application support to company system software users;
  • Maintaining and monitoring systems and acting proactively on triggered alerts;
  • Being available for on-call remote assistance for emergency support; and,
  • Any other duties which may be required by the group from time-to-time.

The ideal candidate will:

  • Have a minimum of two years of experience in an IT Support role, ideally with switching, routing, and server systems;
  • Possess a Cisco Certified Network Associate Certification;
  • Be a Microsoft Certified Solutions Associate within Windows Server 2012R2 (or higher);
  • Possess experience in MS SQL database platform;
  • Possess experience on Office 365;
  • Have basic PowerShell scripting knowledge;
  • Possess excellent communication skills in the Maltese and English Languages; and,
  • Have a valid driver’s license.

The chosen candidate must have an analytical approach to problem solving, paired with a team oriented mindset and an ability to work on their own initiative.

Candidates with basic programming languages knowledge are encouraged to apply.

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