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IT Technician

Reference:

Job Type:

Closing Date:

38884

Permanent

2023-05-23

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Reference:

Job Type:

Closing Date:

38884

Full time

23-05-2023

Share

IT Technician

Our client, forming part of a group of companies and providing IT solutions to their clients, is seeking to recruit an IT Technician to join their IT department on a full-time basis. The chosen candidate will be providing technical support to end-users and contributing to the ongoing technical developments.

Key duties:

  • Providing Level One and Level Two support to customers;
  • Ensuring delivery on Service Level Agreements by overseeing that all support incidents are accurately recorded;
  • Delivering a high level of customer service satisfaction by acting as the primary point of contact for all new support incidents received through the helpdesk, email, or telephone;
  • Using the helpdesk management system to log tickets;
  • Repairing, delivering, and deploying PC’s, laptops, and printers; and,
  • Providing technical support as well as facilitating the collection and delivery of hardware for repair or troubleshooting (either remotely or on-site).

The  ideal candidate will:

  • Be in possession of an IT diploma;
  • Have proficient knowledge of Windows 10 (Office Suite);
  • Be in possession of excellent communication skills in the English language.

Being in possession of a CCNA qualification will be seen as an asset. Candidates who have strong interpersonal skills, excellent team player skills and a positive attitude are encouraged to apply.

The information requested during registration is necessary for misco to match both candidate and employer expectations. Upon expiration of the closing date misco will be informing candidates of the Company’s identity prior to forwarding any applications. By applying for this position, you are accepting misco Privacy Policy & Terms and Conditions: https://miscomalta.com/privacy-policy/

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