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Communication for Motivation and Conflict Management

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Course Details

Date

10th January 2024

Time

Duration

2 hours

Trainer

Ilaria Spiteri Axiak

Credits

N/A

MQF Level

N/A

Price

€50.00

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IS THIS COURSE RIGHT FOR YOU?

This qualification is suitable for anyone who works in the HR field, aspiring to study the field of HR.

Communication for Motivation and Conflict Management

What will you learn?

  • Define communication and its barriers
  • Explain the importance of cross-cultural communication: What is it and how do we understand better?
  • Define how to select the appropriate behavior to communicate – assertiveness skills
  • Motivation vs Engagement
  • Be aware of what attracts employees and what motivates them to give their best
  • Discuss what 21st century teams are made up of and what kind of leaders 21st century employees look for
  • Deal with conflict at work
  • Describe different approaches to leadership within team scenarios
  • Understand how to deal with conflict at work