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Bootcamp for Managers Session 3: Communication for Motivation and Conflict Management

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Course Details

Date

9th August 2022

Time

9am to 11am

Duration

2 hours

Trainer

Ilaria Spiteri Axiak

Credits

N/A

MQF Level

N/A

Price

€50.00

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IS THIS COURSE RIGHT FOR YOU?

This qualification is suitable for anyone who works in the HR field, aspiring to study the field of HR.

Bootcamp for Managers Session 3: Communication for Motivation and Conflict Management

What will you learn?

  • Define communication and its barriers
  • Explain the importance of cross-cultural communication: What is it and how do we understand better?
  • Define how to select the appropriate behavior to communicate – assertiveness skills
  • Motivation vs Engagement
  • Be aware of what attracts employees and what motivates them to give their best
  • Discuss what 21st century teams are made up of and what kind of leaders 21st century employees look for
  • Deal with conflict at work
  • Describe different approaches to leadership within team scenarios
  • Understand how to deal with conflict at work