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The Power of Assertiveness

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Course Details

Date

10th January 2024

Time

Duration

2 hours

Trainer

Ritienne Xerri

Credits

N/A

MQF Level

N/A

Price

€50.00

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IS THIS COURSE RIGHT FOR YOU?

This qualification is suitable for anyone who works in the HR field, aspiring to study the field of HR.

The Power of Assertiveness

What will you learn?

  • Recognise what assertiveness is
  • Apply assertive behavior in a broad range of situations
  • Recognise barriers to being firm and ways to deal with them
  • Define risks and benefits of being assertive
  • Recognise the difference between being and appearing confident
  • Demonstrate techniques to improve and control assertiveness
  • Recognise and choose an appropriate insistent behavior