Privacy Policy

Privacy Policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern misco’s relationship with you in relation to this website.

The term ‘misco’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Fino Buildings, Level 1, Mdina Road, Zone 4, Central Business District, Birkirkara. We operate through four companies, Market Intelligence Services Company Limited, misco Consulting Limited, misco International Limited and Human Resources Outsourcing and Temping Services Limited. The owner of the website is Market Intelligence Services Company Limited whose registration number is C6346. The term ‘you’ or ‘data subject’ refers to the user of our services or viewer of our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

misco is committed to protecting the privacy of our partners, customers, suppliers and employees in accordance with Data Protection laws. We aim to provide a safe and secure client experience. misco will endeavour to ensure that the data submitted remains confidential and protected and is used for the purposes set out in this policy. First and foremost, we will use the data you have supplied to provide you with an excellent service.

General Terms and Conditions

By using misco’s services, including this website, you acknowledge that you have read, understood and agree to all terms and conditions and the privacy policy as well as other documentation and information and that you consent to the use, by us, of your personal data for the purposes as set out in this document. You therefore agree to waive all rights to holding the Company liable for any claim arising out of or in connection with the processing of your data or the data mentioned herein, unless such data has been fraudulently or negligently processed.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

misco shall in its sole discretion determine the data subject’s compliance with these terms and conditions and shall have the right to prevent any data subject from using its service without prior notice.

Data we collect

misco collects your personal data, such as your name, address, date of birth, contact details, and e-mail address which may be obtained from your CV, application forms, booking forms, registration forms or any other document you consciously provide us.

We may also collect other categories of personal data if required in relation to the provision of specific services and if required to carry out quality assurance processes, investigations, complaints and appeals.

Use of the information provided

Any data collected and held by misco is for the purpose of informing you about  job opportunities and training activities and to conduct surveys. misco may also use this data to provide you with information on misco’s services, news and wider developments so as to keep you in touch with the market.

misco may release information on the data subject to regulatory or law enforcement authorities, if required. misco also reserves the right to disclose the data we have collected about the data subject to misco professional advisors, group of companies or third party service providers who perform functions on our behalf (including external consultants, business associates and professional advisers such as lawyers, auditors and accountants, technical support functions and platforms, marketing platforms and IT consultants carrying out testing and development work on our business technology systems) and to other persons or entities to the extent that misco contracts out any aspect of the operation, in order to provide the data subject with optimal services.  

We will always take reasonable steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with data protection laws.

misco gathers data and statistics collectively about all visitors to the misco website, for example, which area users access most frequently, and which services users access the most. misco uses such data in the aggregate form. This data helps misco determine what is most beneficial for the users and how we can continually improve our services to create a better overall experience for users.  

Rights of the Data Subject

The data subject has the right at any time;

  • To request a copy of the data supplied by him/her to misco.
  • To have any inaccuracies corrected
  • To withdraw consent on your personal data
  • To have personal data erased from our database*
  • To place restrictions on us processing your data
  • To object to processing
  • To request your data to be ported

Kindly note that the above may affect the services misco is able to supply you.

Following the data subject’s request to have personal data erased and/or unsubscribed from our database or mailing list, misco will action this request within 30 days from date of request.

Responsibilities of the Data Subject

The data subject is responsible for ensuring that all data given is complete, accurate, up-to-date and not misleading and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal or in breach of any applicable legislation, regulations or codes of practice or of the copyright, trade mark or other intellectual property rights in any jurisdiction. misco relies on the data subject to keep this data up-to-date. Should the data subject wish to remove any documents submitted this can be done by notifying misco by email on [email protected]

The data subject will not post or transmit to misco any material that contains a virus or disabling services that interfere with the operation of the site or infringe on any intellectual property right of any third party or that could affect misco’s reputation or that defames, abuses, harasses or threatens others, encourages any illegal activity or otherwise could damage or cause a loss in any manner whatsoever to misco. 

The data subject shall not disclose confidential information to any third parties. If for any reason, misco suffers any loss or damage in virtue of direct or indirect dissemination by the data subject, of the confidential information referred in this clause, misco reserves the right to resort to any action available at law.

Information security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Certain features or services offered on or through the website may require you to open an account or provide payment details. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify misco immediately of any unauthorised use of your account or password, or any other breach of security. You may be held liable for losses incurred by misco or any other user of or visitor to the website due to someone else using your password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else’s password or account at any time without the express permission and consent of the holder of that password or account. misco cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

Our system and website may contain links to other websites, which are outside misco’s control and are not covered by this statement. If the data subject accesses other sites using the links provided, the operators of these sites may collect data which will be used by them in accordance to their privacy policy, which may differ from ours so we encourage you to read the privacy statements on the other websites you visit. 

Additionally, by using the website, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send to the website may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

Third parties that provide us with support or services may also receive client data or personal information, and we require them to maintain security measures similar to ours with respect to such information. 

Data integrity

misco will take reasonable steps to ensure the personal data is accurate, complete, current and relevant, being used only to fulfill our obligations to our clients.

Use of Cookies

misco website uses cookies. Most browsers may allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, switching off cookies will restrict your use of our website.  

Force Majeure

You agree to indemnify and hold misco, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including legal fees), made against misco by any third party due to or arising out of or in connection with your use of the website.


misco does not accept any liability for any inaccuracies, error or omission in relation to content of the website. misco shall not be liable for any direct, indirect, incidental, special or consequential damages, claims or losses of any nature (including, but not limited to, loss of profits, direct, indirect, special or consequential damages) arising in contract, tort or otherwise from the use or inability to use the website, or any material contained in it by you or any third party, or from any action or decision taken as a result of using the website or any such material. The applicant expressly agrees that use of the website is at their sole risk. These terms and conditions shall be governed and interpreted in accordance with law.

Copyright Notices

The copyright of www.miscomalta.com and any other sites associated with it belongs to misco and all rights are expressly reserved except with the prior written consent of misco. This material includes, but is not limited to, the design, layout, look, appearance and graphics. The copy, reproduction, redistribution, retransmission or storage of all parts of the contents of this website is expressly prohibited (save only that you may download and print out pages from the website for the sole purpose of viewing for your own personal use).


misco shall have no liability to you for any direct or indirect loss suffered, whether financial or otherwise, as a result of viruses transmitted via the website. 

misco is continually improving and adding new functionality and features to its websites and improving and adding to our existing products, services, and programmes. Because of these ongoing changes, changes in the law and the changing nature of technology, misco’s data practices will change from time to time. Any changes will be set out on this website, so data subjects will always know what personal information misco gathers, the purposes we might use it for and to whom we might disclose. We encourage you to check this website frequently. Your continued use of this website and/or our services constitutes your agreement to these terms and policy and any updates.

Questions or concerns

We appreciate and value your feedback. If you have any questions about this policy or about your personal information, or want to review, correct, or delete your Personal Data, or have questions, comments or suggestions, or if you would like to opt-out of any of our services please contact us on [email protected]

Changes to this privacy statement

This Privacy Policy may be changed by misco at any time.  Any changes will be set out here so data subjects will always know what personal information misco gathers, the purposes we might use it for and to whom we might disclose it. 

We set out below additional relevant information for each of our service lines.

Recruitment and Selection Services

Recruitment and Selection Services

Use of information

By submitting a CV and/or application through any medium or registering on misco’s website, the data subject accepts that: 

  • All data submitted may be considered for any vacancies offered by misco (on its own accord or on behalf of misco’s clients). We will share your information with prospective employers to increase your chances of securing the job you want. These will not access the information about the data subject unless the prior consent of the data subject has been obtained.
  • Contact details provided by a data subject will be utilised to alert the data subject with vacancies and other information as outlined in this policy. Should the data subject decide that s/he no longer wishes to receive this information, unsubscribe links are provided in every email.
  • Data subjects can submit a resume to misco via the website. This can be done by applying for a specific advertised job or for consideration by misco for any positions available. CVs can also be emailed directly to misco. We will review the data subject’s details and enter them into misco’s central database. CVs can be updated at any time, simply by following the same procedure to submit a new resume.
  • The data subject agrees that s/he can be contacted for specific advertised job/s applied for as well as any other job opportunity that may be available. 
  • The data subject agrees that s/he will exercise caution not to breach any provision of his/her employment contract and any other contractual obligations s/he may have entered into, by using the misco’s services and providing information.
  • misco does not guarantee that an employer, or any third party who has any role in the selection process, will offer the data subject a position or request an interview.
  • The data subject understands and acknowledges that the vacancies presented to the data subject will be subject to employment legislation in the country where the job is based. 

How long do we keep the information for?

We will retain your personal data for fifteen (15) years and as further needed for us to comply with our legal and contractual obligations. If there are no such legal or contractual obligations, upon expiry of that period misco will seek further consent from you. Where consent is denied, misco will cease to process your personal data. 

misco will use data supplied by the data subject (including, without limitation, sensitive personal data) to aid the recruitment process and associated administrative functions. misco considers the security of the data subject’s data imperative.

Marketing and Opinion Research Services

misco is committed to protecting the privacy of all information we collect from our research participants in accordance with the EU General Data Protection Regulation (GDPR) 2016. This policy applies to all personal information that we collect or use in the course of conducting research. This policy covers all research participant data housed at any misco International facility or stored on the misco International network. Anyone who has access to such information or data must follow this policy. misco will endeavor to ensure that the data submitted remains confidential and protected and is used for the purposes set out in this policy.

Research participant information

misco collects your personal data such as your name, date of birth, telephone number and e-mail address obtained from your registration form. The personal data collected and held by misco is for the purpose of inviting you to participate in research activities. 

All responses to our research are completely confidential. We collect data in our studies for research purposes only, and our use of that information will be limited to that purpose. Research participant answers will not be used by any entity as an aid for sales.

Research participation is voluntary and sample members always have the opportunity to decline involvement or to “opt out” of the research after agreeing to participate. We do not collect personal information without research participant consent.

We do not rent, sell or give personal information to any third party for the purpose of directly marketing any products or services. In some cases we may need to share personal information with third parties that provide research services in support of the research project. Any third party that receives personal information is obligated to follow all of the same privacy protection regulations as followed by misco International.

At their request, we give research participants access to the personal information we have collected about them. We correct any information that is inaccurate or incomplete, change their consent status, or have their personal information deleted.

Please note that receiving email communications may be a requirement of your participation in our surveys or other market research programs. You can opt out from receiving these emails by unsubscribing from surveys or other market research programs.

Our surveys or other market research programs may contain links to a number of third-party websites.

Opt out

You may choose whether or not to participate in a particular survey or other market research program, refuse to answer certain questions or discontinue participation at any time. Research participants that no longer want to participate in surveys or other market research programs should let us know by sending an email on [email protected]. Otherwise, we will retain your personal data for as long as is necessary.

Training and Development Services

How long will we keep your personal data?

We will retain personal data relating to your learning, assessment, and certification to enable us to provide information about your learning or a replacement certificate.

We will retain personal data relating to our quality assurance processes, appeals, or investigations for a period of seven (7) years, or longer if required to do so by legislation, to ensure we are able to comply with any contractual, legal, audit and other regulatory requirements, or any orders from competent courts or authorities.